5 steps to a more collaborative relationship with your IT vendor
In the 20-something years we’ve been in the industry, we have repeatedly seen the same client problems. When they come to us, they’ve usually experienced one or all of the…
Tech talent shortage: how third-party support can close the gap
The Great Resignation may or may not have eventuated depending on where you live. Butall organisations with an IT department are struggling to find technical expertise to support,maintain and grow…
6 benefits of best-practice IT Asset Management
IT asset management (also known as ITAM) is the process of knowing; where your organisation’s IT assets are, how they are performing, the plan to maintain them and how they’ll…
The impact of ethical behaviour on your IT business
Most of us would say we are ethical in our business practices. But it’s becoming more important for organisations to be able to show and tell exactly how they embed,…
Thinking of investing in an ERP? Here’s what the vendors won’t tell you
Enterprise resource planning (ERP) is a system of integrated software applications that brings together your business processes across HR, finance, procurement, distribution and other departments on a single database. The…
3 cloud considerations for enterprises in 2022
Its well-known enterprises spent all of 2020 and a large part of 2021 rapidly responding to the challenges of the pandemic. IT teams were quickly pivoted to address emerging demands…
State of the nation – IT industry 2022
We don’t have to cast our minds back too far in history to conjure up memories of a world in crisis; 9/11, the GFC, bushfires and floods. We’ve learned to…
THE WALKER REPORT: 2022 Q1
Welcome to The Walker Report’s first edition of 2022. Through these quarterly opinion pieces, I aim to stimulate honest conversations between tech leaders on the issues we’re facing.Last quarter, I…
Are these myths stopping you from saving big bucks on IT support?
Vendors have tried hard to perpetuate myths about its quality and capability. ake sure they aren’t pulling the wool over your eyes